Ordering & Payments
-
Q: How can I place an order?
A: Simply select your desired outfit, add it to the cart, and proceed to checkout. -
Q: What payment methods are accepted?
A: We accept credit/debit cards, bank transfers, and Cash on Delivery (COD) for local orders. International orders are prepaid only.
Shipping & Delivery
-
Q: Do you deliver internationally?
A: Yes, we ship worldwide. Shipping charges vary by region and will be calculated at checkout. -
Q: How long does delivery take?
A: Local orders are delivered within 3–5 business days, while international orders may take 7–14 business days.
Returns & Exchanges
-
Q: Can I return or exchange my order?
A: Exchanges are possible within 7 days if the product is unused and in its original packaging. Please note, customized and sale items are non-exchangeable.
Product Care
-
Q: How do I take care of my outfit?
A: We recommend dry cleaning only to maintain the fabric, color, and detailing.